Customer Service

Please email us at info@winchestermysteryhouse.com

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For urgent requests please call us at (408)247-2000 during our operating hours.

**While we are always happy to hear from you, it is the policy of Winchester Mystery House, LLC not to accept or consider creative materials, ideas, or suggestions other than those we specifically request. This is to avoid any misunderstandings if your ideas are similar to those we have developed independently. Therefore we must request that you do not send to us any original creative materials such as screenplays, stories, original artwork, etc. Any communication or material you do transmit to the Site by electronic mail or otherwise will be treated as non-confidential and non-proprietary. Anything you transmit or post, including without limitation any text, graphics, art, processes, characters, stories, music, lyrics, or other information or materials (the "Submittals") may be used by Winchester Mystery House, LLC or its affiliates for any purpose, including, but not limited to, reproduction, modification, creation of derivative works, performance, display, disclosure, transmission, publication, broadcast and posting ("Use").

Furthermore, Winchester Mystery House, LLC is free to use, modify any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products for itself or others ("Development"). You release Winchester Mystery House, LLC and its affiliates from all claims and liability arising from the Use or Development of any Submittals.

Wander through 110 of the 160 rooms of this Victorian mansion, designed and built by the Winchester Rifle heiress. Tour the estate daily. Keep up to date on all the happenings, worldly and otherwise, only with the exclusive "13th Hour" newsletter.
AMAZING FACTS

Until the 1930's, the thirty-five-foot water tower on the grounds supported a 10,000 gallon storage tank – the main water supply for the estate. The elaborate water drainage system is still in use today. Miles of drainpipe run through the house into several collection basins. Then the water is carried to several cisterns around the house.